Solution Configuration Manager,(SCM) Won't Load Due To Missing Driver
(Doc ID 2818279.1)
Last updated on SEPTEMBER 13, 2023
Applies to:
Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
Although the SCM database has been created and the necessary IIS packages are installed, when attempting to launch the SCM site on the WFR server (http://localhost/WFRSCMWeb), the windows login opens, allowing a login attempt. But the windows pop-up appears referencing the Solution Configuration Manager, (SCM) site won't load due to a missing driver.
In reviewing the trace.log specifically for the WFRSCMWeb application, the error message below is presented:
ERROR
-----------------------
2021-10-26 15:03:24,232 [1] ERROR System.String (null) - System.ArgumentException: Unable to find the requested .Net Framework Data Provider. It may not be installed.
at System.Data.Common.DbProviderFactories.GetFactory(String providerInvariantName)
at Configurator.DAL.BaseDAL.CreateConnection(String connectionName) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\Configurator.DAL\BaseDAL.cs:line 27
at Configurator.DAL.ConfiguratorDAL.GetDetails(String tableName, String whereClause) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\Configurator.DAL\ConfiguratorDAL.cs:line 203
at Configurator.Web.Core.Localization.LocalizationHelper.LoadLanguageEntries(String whereClause) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 74
at Configurator.Web.Core.Localization.LocalizationHelper.Initialize(HttpApplicationState application) in c:\Solutions2Jenkins\workspace\SCM_Pipeline_1_3_1\ConfiguratorWeb\Core\Localization\LocalizationHelper.cs:line 47
When attempting to follow the instructions found in note 2751094.1, a share violation appears when trying to run the install script on the command line.
That issue can be reproduced at will with the following steps:
- Try to log in to the WFRSCMWeb page.
- Notice the error in the trace.log file
Due to this issue, the SCM tool cannot be used.
Changes
This is a new install.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |