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Exchange AOB Is Going In Waiting State If We Provision AD & Exchange Through Same Access Policy (Doc ID 2821991.1)

Last updated on NOVEMBER 27, 2021

Applies to:

Identity Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Goal

On : 12.2.1.4.0 version, Provisioning

Exchange AOB Is Going In Waiting State If We Provision AD & Exchange Through Same Access Policy

When clicking on resource history for Exchange AOB in waiting state see the following:

Error occurred Internal Server Error {"title":"Process instance with key '0' does not exist.","status":500,"detail":"Process instance with key '0' does not exist.","instance":"Thor.API.Exceptions.tcAPIException","referer":"http://cob-oimp-01:14000/iam/governance/selfservice/api/v1/provprocesses/0"}
 

Solution

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In this Document
Goal
Solution
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