Intradoc.common.ServiceException: !csNoTextExtractedContent (Doc ID 2822467.1)

Last updated on MARCH 07, 2023

Applies to:

Symptoms

Errors are logged in ElasticSearch and Content Server when Portal does a crawl to retrieve a new item from content server for indexing in ElasticSearch.

Elastic Search logs 

[2021-11-05T10:54:23,966][WARN ][o.w.s.e.c.AttachmentProcessor] [host][oracle.webcenter.search.es.content] AttachmentProcessor.getExtractedContentAsStream: The extracted text content is unavailable for document: {dDocName=30031, fileName=file.pdf, docUrl=https://host2/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONTENT&file=df2021-11-05-09-15-03-1690316073_content30.hda&source=default, connectionUrl=idc://host2:4144}
[2021-11-05T10:54:23,966][ERROR][o.w.s.e.c.AttachmentProcessor] [host][oracle.webcenter.search.es.content] AttachmentProcessor.execute: Failed to parse the content for document: {dDocName=030031, fileName=file.pdf, docUrl=https://host2/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONTENT&file=df2021-11-05-09-15-03-1690316073_content30.hda&source=default, connectionUrl=idc://host2:4144}


UCM Server logs 

[2021-11-05T10:54:23.961+08:00] [UCM_server1] [ERROR] [UCM-CS-060003] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 0000NndQBx7EkJV6y3qYMG1XWqJr000003,0:31:2194] [APP: Or
acle Universal Content Management - Content Server] [partition-name: DOMAIN] [tenant-name: GLOBAL] Event generated by user 'user' at host 'host3'.
[2021-11-05T10:54:23.961+08:00] [UCM_server1] [ERROR] [UCM-CS-000008] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 0000NndQBx7EkJV6y3qYMG1XWqJr000003,0:31:2194] [APP: Or
acle Universal Content Management - Content Server] [partition-name: DOMAIN] [tenant-name: GLOBAL] service exception[[
intradoc.common.ServiceException: !csNoTextExtractedContent,030031
*ScriptStack GET_TEXT_EXTRACTED_CONTENT

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.