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Oracle FMW Market Driven Support (MDS) - Frequently Asked Questions (FAQ) (Doc ID 2826379.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Middleware - Version 11.1.1.9.0 to 11.1.1.9.0 [Release Oracle11g]
Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.0 [Release 11g]
Oracle SOA Suite - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Oracle WebCenter Content - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Oracle WebLogic Server - Version 10.3.6 to 10.3.6
Information in this document applies to any platform.
This document also applies to
Oracle Access Manager (OAM) 11.1.2.3
Oracle Adaptive Access Management (OAAM) 11.1.2.3
Oracle BI Publisher 10.1.3.4.1
Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.9.0
Oracle Business Process Management Suite 11.1.1.9.0
Oracle Coherence 3.7.1
Oracle Data Integrator 11.1.1.9.0
Oracle Enterprise Data Quality (EDQ) 11.1.1.9.0
Oracle HTTP Server 11.1.1.9.0
Oracle Identity Manager (OIM) 11.1.2.3
Oracle Internet Directory (OID) 11.1.1.9.0
Oracle JDeveloper 11.1.1.9.0
Oracle Service Bus (OSB) 11.1.1.9.0
Oracle SOA Suite 11.1.1.9.0
Oracle SOA/BPEL Process Manager 11.1.1.9.0
Oracle Unified Directory (OUD) 11.1.2.3
Oracle Virtual Directory (OVD) 11.1.1.9.0
Oracle WebCenter Content 11.1.1.9.0
Oracle WebCenter Portal 11.1.1.9.0
Oracle WebLogic Server 10.3.6

Purpose

This note contains information that Oracle Fusion Middleware customers need to know as versions 10.3.6, 11.1.1.9 and 11.1.2.3 move from Extended Support into Market Driven Support (MDS) or Sustaining Support.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 When Extended Support ends for Fusion Middleware 10.3.6, 11.1.1.9 and 11.1.2.3, what support options are available?
 What is Market Driven Support?
 How does a customer sign up for Market Driven Support (MDS)?
 How will Oracle Support know that a customer has been purchased Market Driven Support?
 What type of patches will be created during MDS?
 Are any platforms not supported for MDS?
 Will FMW 11g products be certified with new releases of the OS after December 31, 2021?
 What are common reasons why an MDS customer cannot download a patch?
 Where can I find the quarterly CPU patches for Fusion Middleware 11g products starting Jan 2022?
References

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