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Oracle FMW Market Driven Support (MDS) - Frequently Asked Questions (FAQ) (Doc ID 2826379.1)

Last updated on APRIL 16, 2024

Applies to:

Oracle WebLogic Server - Version 10.3.6 to 10.3.6
Identity Manager - Version to [Release 11g]
Oracle SOA Suite - Version to [Release 11g]
Oracle WebCenter Content - Version to [Release 11g]
Oracle Fusion Middleware - Version to [Release Oracle11g]
Information in this document applies to any platform.
This document also applies to
Oracle Access Manager (OAM)
Oracle Adaptive Access Management (OAAM)
Oracle BI Publisher
Oracle Business Intelligence Enterprise Edition (OBIEE)
Oracle Business Process Management Suite
Oracle Coherence 3.7.1
Oracle Data Integrator
Oracle Enterprise Data Quality (EDQ)
Oracle HTTP Server
Oracle Identity Manager (OIM)
Oracle Internet Directory (OID)
Oracle JDeveloper
Oracle Service Bus (OSB)
Oracle SOA Suite
Oracle SOA/BPEL Process Manager
Oracle Unified Directory (OUD)
Oracle Virtual Directory (OVD)
Oracle WebCenter Content
Oracle WebCenter Portal
Oracle WebLogic Server 10.3.6


This note contains information that Oracle Fusion Middleware customers need to know as versions 10.3.6, and move from Extended Support into Market Driven Support (MDS) or Sustaining Support.

Questions and Answers

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In this Document
Questions and Answers
 When Extended Support ends for Fusion Middleware 10.3.6, and, what support options are available?
 What is Market Driven Support?
 How does a customer sign up for Market Driven Support (MDS)?
 How will Oracle Support know that a customer has been purchased Market Driven Support?
 What type of patches will be created during MDS?
 Are any platforms not supported for MDS?
 Will FMW 11g products be certified with new releases of the OS after December 31, 2021?
 What are common reasons why an MDS customer cannot download a patch?
 Where can I find the quarterly CPU patches for Fusion Middleware 11g products starting Jan 2022?
 Are there any exceptions to this 11g MDS offering? My customers are using an upper layer stack product (e.g., E-Business Suite, Hyperion, JDE EnterpriseOne, etc) and the upper layer stack product is still covered by Premier Support?

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