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Upgrade to the New ESSO Version - ESSO-LM v11.1.2.3.2 Using the msiexec.exe Failed with the Error: "Installation success or error status: 1603" (Doc ID 2829504.1)

Last updated on JANUARY 05, 2022

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to upgrade to the new ESSO Version - ESSO-LM v11.1.2.3.2 using the msiexec.exe, the following error occurs and the upgrade failed.

CustomAction KeyboardFilterRemove returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (B0:C8) [20:00:40:177]: Note: 1: 1708
MSI (s) (B0:C8) [20:00:40:178]: Product: Oracle Enterprise Single Sign-On Client -- Installation operation failed.
MSI (s) (B0:C8) [20:00:40:179]: Windows Installer installed the product. Product Name: Oracle Enterprise Single Sign-On Client. Product Version: 11.1.02302. Product Language: 1033. Manufacturer: Oracle. Installation success or error status: 1603.




Cause

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In this Document
Symptoms
Cause
Solution
References


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