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Inspyrus Brand EBS Backend Is Not Receiving Files From Capture and WFR (Doc ID 2830177.1)

Last updated on DECEMBER 23, 2021

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and later
Oracle SOA Suite - Version 11.1.1.9.0 and later
Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Documents including invoices are not appearing in the EBS-based Inspyrus back end.

Changes

Tthe WFR server was spontaneously removed from the Active Directory Domain, which caused file access permissions problems with the network file share it hosted for both Capture and WFR output files to be accessible to other systems.

Cause

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