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Import Processor Stopped Importing Emails and Files from Folders (Doc ID 2834437.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

All Import Processor jobs stopped importing.  Jobs that are configured to import from a folder and also emails are no longer importing batches.  The "capture-batchinput-queue" has only a single message in it and the Import Processor logging is not showing that any of the jobs are even attempting to perform any work.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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