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OID Server Does Not Start After Installing the DB PSU Patch (to Address CVE-2021-2351) (Doc ID 2835677.1)

Last updated on JANUARY 31, 2022

Applies to:

Oracle Internet Directory - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Details

Oracle Internet Directory (OID) Server does not start after Customers install the DB PSU Patch 33779451 (to address CVE-2021-2351) for the default RDBMS client present under OID home for both 12.2.1.3.0 and 12.2.1.4.0 installs.


Example steps to reproduce:

1. Shutdown OID
2. Shutdown the Database (DB)
3. Apply JDBC Patch 32720458 or higher to the OID Oracle Home
4. Apply DB server Patch 33248571 (both 33128590 and 33192628) or higher to the DB Oracle Home
5. Apply RDBMS Patch 33779451 or higher to the OID Oracle Home
6. Apply all post-patching steps applicable
7. Start the DB
8. Start WebLogic Server (WLS) Admin Server and nodemanager
9. Start OID with startComponent.sh <oid compoment, e.g. oid1>

It fails with:

weblogic.nodemanager.NMException: Received error message from Node Manager Server: [Server start command for OID server 'oid1' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'oid1' log for detailed information.].
Please check Node Manager log for details.
Error: Error occurred while performing nmStart : Error Starting server oid1 : Received error message from Node Manager Server: [Server start command for OID server 'oid1' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'oid1' log for detailed information.


OID logs may include the following error or similar (TNS-12269 or ORA-12269):

TNS: 12269 Message 12269 not found

 

Actions

OID Customers who have installed the DB PSU Patch 33779451 to address CVE-2021-2351 would have to execute the following steps:

1. Set the ORACLE_HOME appropriately

2. Stop OID Server

3. In ${OID_ORACLE_HOME}/ldap/lib directory, run the relinking command as follows:

4. Start OID Server after executing the relink command

 

Please note that these steps are required only for Linux X86-64, Solaris X86-64 and Solaris Sparc 64 platforms.

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