My Oracle Support Banner

MFT Console unable to display design/admin after migration to OCI (Doc ID 2848167.1)

Last updated on FEBRUARY 09, 2022

Applies to:

Oracle Managed File Transfer - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, MFT Design Time Console

ACTUAL BEHAVIOR
---------------
MFT Console unable to display design/admin after migration to OCI

On an MFT cluster, after migration of MFT form on premise to OCI, MFT console is unable to display any of the linked pages (like Design or Admin) when clicking on them

it fails with a blank patge indicating
An unresolvable error has occurred. Please contact your administrator for more information.

the URL for the error is
:/mftconsole/faces/helppages/errorPage.jspx

if this is chaned for he actual page for example, for admin :
:/mftconsole/admin

page is displayed OK

if only one of the nodes is UP then page works OK as well.

EXPECTED BEHAVIOR
-----------------------
to be able to access the console pages via click on the links wtih no issues on the cluster

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.