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Overlapping Text Displayed In The IBR Conversion Of .doc File (Doc ID 2849938.1)

Last updated on MAY 22, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
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When multi-page document is checked-in as a .doc, this document is converted to PDF but all pages are merged onto one making the document unreadable.

 


ERROR
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n/a



STEPS TO REPLICATE
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1. Check-in a .doc document that goes thru In-Bound Refinery (IBR) conversion.
2. The document is converted to PDF
3. All pages are merged onto one making the document unreadable.


BUSINESS IMPACT
-----------------------
User(s) can't read document as all pages are merged into one with overlapping text.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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