Unable To View Active Directory User Objects And Credential Containers In The ESSO Administrative Console (Doc ID 2854390.1)

Last updated on MARCH 09, 2022

Applies to:

Symptoms

Unable to view User objects within the Active Directory Repository with the ESSO Administrative Console.

When navigating the Active Directory domain tree in the ESSO Administrative Console, the user objects are not visible in their respective organization unit containers. The user objects can be viewed in the Microsoft LDAP tools, such as Active Directory Users and Computers or the ADSI Editor.
 

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, administrators cannot view or manage users in the Active Directory repository within the ESSO Administrative Console.

Changes

Cause

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