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Opening a Document In Imaging Shows A Blank Page (Doc ID 2856832.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Content: Imaging - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

In a new 12.2.1.4.0 installation, when opening a document from the Imaging Search results, the document will display in the Imaging Viewer.

If a user goes back to the Imaging search results page and opens a 2nd document, it opens with just a blank page in the viewer tab.

Changes

Installed new environment

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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