Oracle Access Manager SAML Identity Provider Fails to Authenticate User With System Error
(Doc ID 2860177.1)
Last updated on SEPTEMBER 13, 2023
Applies to:Oracle Access Manager - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
After configuring OAM as a SAML federated Identity Provider (IdP), the user authentication fails on OAM with a System Error after the Service Provider (SP) submits the authentication request to OAM without prompting the user for credentials. No errors are apparent in the OAM diagnostic log.
When federation trace (see note 2463852.1) is enabled, a message similar to the following can be seen in the diagnostic log when federation is attempted:
Where the <AUTHENTICATION_SCHEME_NAME> is the name of an authentication scheme that does not exist in the OAM policy configuration.
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