Logon to Portal or orasso Failing with WWC-00000 (Doc ID 286119.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Application Server Single Sign-On - Version 9.0.4 to 10.1.2.3 [Release 10gR1 to 10gR2]
Portal - Version 9.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 26-DEC-2013***

Symptoms

Either a user entry DN has been modified,
or a user is created with a username that has a trailing space.
Usually the second case will be the reason for the DN to be modified.
Login to orasso fails with WWC-00000
Login to mod_osso protected applications works normally.
User has logged on to orasso or Portal at least once before the DN is modified.

Cause

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