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Java Crash While Installing ORDS "A Fatal Error Has Been Detected By The JRE - _memcpy%sun4v-hwcap5" (Doc ID 2861592.1)

Last updated on APRIL 08, 2022

Applies to:

Oracle REST Data Services - Version 19.4 and later
Information in this document applies to any platform.
Oracle Solaris on x86-64 (64-bit)

Symptoms

Installing Oracle REST Data Services on Solaris SPARC fails with below error fatal error and installation crashes.

...
...
Enter 1 if you want to use PL/SQL Gateway or 2 to skip this step.
If using Oracle Application Express or migrating from mod_plsql then you must enter 1 [1]:
Enter the database password for APEX_PUBLIC_USER:
Confirm password:
Enter 1 to specify passwords for Application Express RESTful Services database users (APEX_LISTENER, APEX_REST_PUBLIC_USER) or 2 to skip this step [1]:
Enter the database password for APEX_LISTENER:
Confirm password:
Enter the database password for APEX_REST_PUBLIC_USER:
Confirm password:
Enter a number to select a feature to enable [1] SQL Developer Web [2] REST Enabled SQL [3] None [1]:3
<TIMESTAMP> INFO reloaded pools: []
Installing Oracle REST Data Services version 19.4.0.r3521226
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0xffffffff7f120628, pid=<PID>0, tid=0x0000000000000002
#
# JRE version: Java(TM) SE Runtime Environment (8.0_271-b09) (build 1.8.0_271-b09)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.271-b09 mixed mode solaris-sparc compressed oops)
# Problematic frame:
# C [libc.so.1+0x220628] _memcpy%sun4v-hwcap5+0x8d4
#
# Core dump written. Default location: <LOCATION>/ords/armis/core or core.<PID>
#
# An error report file with more information is saved as:
# <LOCATION>/hs_err_pid<PID>.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
Abort (core dumped)

 hs_err_pid<PID>.log

# JRE version: Java(TM) SE Runtime Environment (8.0_271-b09) (build 1.8.0_271-b09)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.271-b09 mixed mode solaris-sparc compressed oops)
# Problematic frame:
# C [libc.so.1+0x220628] _memcpy%sun4v-hwcap5+0x8d4
#
# Core dump written. Default location: <LOCATION>/ords/armis/core or core.<PID>

I6=0xffffffff7eeeac61 is pointing into the stack for thread: 0x000000010010b000
I7=0xffffffff0991712c: Java_java_util_zip_ZipFile_getZipMessage+0xf8fc in <JAVA_HOME>/jdk1.8.0_271/jre/lib/sparcv9/libzip.so at 0xffffffff09900000

Stack: [0xffffffff7edf0000,0xffffffff7eef0000], sp=0xffffffff7eeeb3b0, free space=1004k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [libc.so.1+0x220628] _memcpy%sun4v-hwcap5+0x8d4
C [libzip.so+0x17134] ZIP_GetEntry2+0x100
C [libzip.so+0x358c] Java_java_util_zip_ZipFile_getEntry+0x94
J 651 java.util.zip.ZipFile.getEntry(J[BZ)J (0 bytes) @ 0xffffffff6a04d5a4 [0xffffffff6a04d460+0x144]

Changes

 Installed ORDS on SPARC.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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