My Oracle Support Banner

Excel Spreadsheet is not Displaying In Imaging Viewer (Doc ID 2862561.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Content: Imaging - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Documents are not displaying in the Imaging Viewer with a Document Rendering message.

The Log are reporting this:

[2022-03-18T15:17:25.256-05:00] [IPM_server1] [ERROR] [] [oracle.imaging.service] [tid: [ACTIVE].ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>] [APP: imaging] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <dsid>] Transaction Rolledback.; nested exception is: [[
weblogic.transaction.internal.TimedOutException: Transaction timed out after 63 seconds
BEA1-4BAD83B6F15673903F10 javax.ejb.EJBException: Transaction Rolledback.; nested exception is:
weblogic.transaction.internal.TimedOutException: Transaction timed out after 63 seconds
BEA1-4BAD83B6F15673903F10
at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.unwrapRemoteException(RemoteBusinessIntfProxy.java:130)
at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:102)
at com.sun.proxy.$Proxy325.performTranslation(Unknown Source)
at oracle.imaging.pagecache.XformedDocCacheLoader.loadXFormedDocCache(XformedDocCacheLoader.java:65)
at oracle.imaging.pagecache.RenderPageCache.getTransformedSourcePath(RenderPageCache.java:675)
at oracle.imaging.pagecache.RenderPageCache.getDocumentPageCount(RenderPageCache.java:857)
at oracle.imaging.render.RenderTransformLink.processAndPassItOn(RenderTransformLink.java:99)
at oracle.imaging.render.RenderAnnotSecurityLink.processAndPassItOn(RenderAnnotSecurityLink.java:278)
at oracle.imaging.render.RenderManager.renderPage(RenderManager.java:457)
at oracle.imaging.document.RetrieveDocumentImpl.retrieveDocumentPage(RetrieveDocumentImpl.java:40)
at oracle.imaging.document.DocumentServiceImpl.internalRetrieveDocument(DocumentServiceImpl.java:966)
at oracle.imaging.document.DocumentServiceImpl.retrievePage(DocumentServiceImpl.java:938)
at oracle.imaging.services.render.RenderServlet.getRenderResult(RenderServlet.java:1071)
at oracle.imaging.services.render.RenderServlet.handleRender(RenderServlet.java:789)
at oracle.imaging.services.render.RenderServlet.doGet(RenderServlet.java:333)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:169)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.imaging.ui.model.filter.WelcomeFilter.doFilter(WelcomeFilter.java:51)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.imaging.ui.model.filter.FrameBustingFilter.doFilter(FrameBustingFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.security.jps.ee.http.JpsAbsFilter$3.run(JpsAbsFilter.java:175)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:650)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:112)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilterInternal(JpsAbsFilter.java:293)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:150)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:94)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.