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Checked-In Documents Will Not Proceed Beyond the "Done" State (Doc ID 2863858.1)

Last updated on JULY 20, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Checked in new files via the Webcenter Portal Documents service.

In Webcenter Content it seems the document has not progressed from the Done state to the Released state.

It stays in the "Done" state.

There are some errors on the WCC server side, that are related to indexing:

[2022-02-23T06:16:41.904-05:00] [UCM_server2] [ERROR] [] [oracle.ucm.idccs] [tid: index update work] [ecid: 12d67ebf-130c-4d8d-a298-71bee1e8a8b2-0000000b,0:1241:698] [APP: Oracle Universal Content Management - Content Server] [partition-name: DOMAIN] [tenant-name: GLOBAL] UCM-CS-000008[[
intradoc.common.ServiceException: !csFldDoesNotExist,fFileGUID:A9806760190EC11CE217D4964529BDD7

When using the WCC Repository Manager, and restart button is clicked, this message appears:

Indexing aborted at 'fFileGUID:<file_guid>' does not exist.


Cause

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In this Document
Symptoms
Cause
Solution


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