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DIP - Import Synchronization failing. Bootstrap Operation Failing - [LDAP: error code 73] (Doc ID 2864418.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Internet Directory - Version 12.2.1.3.210714 and later
Information in this document applies to any platform.

Symptoms

1. Import/Synchronization from Active Directory to OID is not working. Bootstrap entries are not populated in OID:

$ORACLE_HOME/bin/syncProfileBootstrap -h <OID_SERVER_NAME> -port <WL_MANAGED_SERVER_PORT> -D <WEBLOGIC_USER> -profile <SYNC_PROFILE_NAME> lp 5
[Weblogic user password]
Connection parameters initialized.
Connecting at <OID_SERVER_NAME>:<WL_MANAGED_SERVER_PORT>, with userid "<WEBLOGIC_USER>"..
Connected successfully.

The bootstrap operation completed, the operation results are:
entries read in bootstrap operation: 8500
entries filtered in bootstrap operation: 0
entries ignored in bootstrap operation: 0
entries processed in bootstrap operation: 0
entries failed in bootstrap operation: 8500

2. After enable sync profile to debug following next steps:

a. Login into EM Console, then go to DIP and edit the sync profile.

b. Click on “Advance” tab.

c. Change “Log Level” to All.

d. Click OK to save changes.

e. Run bootstrap command again.

f. wls_ods1 log file reports next messages for all users trying to sync/import into OID.

[2022-04-19T10:05:57.843-04:00] [wls_ods1] [ERROR] [DIP-11024] [oracle.dip.bootstrap] [tid: Writer Thread - 0] [userId: <USER_ID>] [ecid: <ECID>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] Error occurred while loading . Ignoring cn=<USER>,ou=<OU>,cn=<USERS>,dc=<DC1>,dc=<DC2>,dc=<DC3>[[
cn=<USER>,ou=<OU>,cn=<USERS>,dc=<DC1>,dc=<DC2>,dc=<DC3> [LDAP: error code 73
at oracle.ldap.odip.bootstrap.WriterFactory$FactoryLDAPWriter.writeRecord(WriterFactory.java:479)
at oracle.ldap.odip.bootstrap.ODIBootstrap$WriterThread.run(ODIBootstrap.java:1316)

 

Cause

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In this Document
Symptoms
Cause
Solution


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