My Oracle Support Banner

Exalogic: TCP Communication Between the Guest VMs Intermittently Fails with Connection Timeout Errors (Doc ID 2866607.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.3.0 and later
Linux x86-64
Oracle Virtual Server x86-64
Exalogic Virtual Releases 2.0.6.3.X
Exalogic Virtual Releases 2.0.6.4.X

Symptoms

In Exalogic Virtual racks, issue of TCP communication between Guest VMs intermittently failing with Connection Timeout errors is noticed. The issue is noticed on both EoIB and IPoIB networks.

Looking into the TCP dumps of source and destination VMs, for the failed TCP communications we notice that the SYN packets from source VM reached destination VM, but there was no ACK packet from the destination VM.

Changes

TCP settings changes at OS level.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.