My Oracle Support Banner

Web Verifier Server Error (Doc ID 2868330.1)

Last updated on MAY 13, 2022

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, OFR Runtime Server

Web Verifier Server Error

In Verifier, users clicked on the invoice to verify and it was loading for a long time then this screen pops up:

ERROR
-----------------------
Request timed out.
  Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 Exception Details: System.Web.HttpException: Request timed out.

Source Error:
 An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:
[HttpException (0x80004005): Request timed out.]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on an Invoice in the WebVerifier Batch List
2. Notice the error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process documents.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.