Error 503 Service Unavailable ORA-28001: the password has expired (Doc ID 2872681.1)

Last updated on AUGUST 08, 2023

Applies to:

Symptoms

On : 19.4.6 version, All Issues

Attempting to run REST resources or APEX application fails with the following error:

503 Service Unavailable

Following error is showing in ORDS logs.

ERROR
=====
The pool named: |apex|| is invalid and will be ignored: The username or password for the connection pool named |apex||, are invalid, expired, or the account is locked
The pool named: |apex|pu| is invalid and will be ignored: The username or password for the connection pool named |apex|pu|, are invalid, expired, or the account is locked
The pool named: |apex|al| is invalid and will be ignored: The username or password for the connection pool named |apex|al|, are invalid, expired, or the account is locked
The pool named: |apex|rt| is invalid and will be ignored: The username or password for the connection pool named |apex|rt|, are invalid, expired, or the account is locked

ORA-28001: the password has expired

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.