My Oracle Support Banner

Intermittently User Is Not Able To Approve Human Tasks Via Notification Email Message (Doc ID 2877130.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle SOA Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Intermittently, the same user cannot approve/reject human tasks using Approve/Reject options available in the email notifications. After sending the response email message, the user receives an auto-reply email having the following content:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.