Unable to login to Sites Admin, Contributor Console via LoadBalancer or WebServer: cas/login returns internal proxy host in service url after applied latest patch. (Doc ID 2877244.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Goal

After applying the latest patch,accessing http://{ohs or LB hostname}:{ohs or LB port}/sites/ via WebServer or LB redirects to the CAS login screen, but the service value in cas url specifies the Internal host and port.
Since the internal host and port are specified, you cannot access the console even if user login.

The expected behavior is that the service value is set to the host and port of the access source.
How can user access the console?

Solution

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