Export RTS Instance Stops Processing, Batches in 700 State, No Info in Logs
(Doc ID 2880393.1)
Last updated on NOVEMBER 29, 2023
Applies to:
Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]Information in this document applies to any platform.
Symptoms
Batches are stuck in state 700 and no further processing occurs. Every few hours the RTS server has to be rebooted and then the batches continue to process and eventually stops again (after a few hours). The Export RTS instance log does not show any errors. It just shows that it stops processing in the middle of a batch. This happens multiple times a day and started occurring on June 19th after a Windows Defender (anti-virus software) update.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |