Unable To Parse Date Error When Performing RIDC Checkin (Doc ID 2881788.1)

Last updated on JANUARY 06, 2025

Applies to:

Symptoms

On : 12.2.1.3.0 version, Content Server

When attempting to checkin a content item via RIDC, the following error occurs.

ERROR
-----------------------
Event generated by user '[user]' at host 'CIS'. Content item '[content item]' was not successfully checked in. The check-in date is not valid. Unable to parse date '06/29/22 02:15 PM'. [ Details ]
An error has occurred. The stack trace below shows more information.

!csUserEventMessage,sysadmin,CIS!$!csUnableToCheckIn,[content item]!csCheckinInDateInvalid!syUnableToParseDate,06/29/22 02:15 PM
intradoc.common.ServiceException: !csUnableToCheckIn,[content item]!csCheckinInDateInvalid!syUnableToParseDate,06/29/22 02:15 PM
*ScriptStack CHECKIN_NEW_SUB
3:doSubService,**no captured values**CHECKIN_UNIVERSAL_SUB,**no captured values**3:doScriptableAction,**no captured values**3:determineCheckin,**no captured values**CHECKIN_NEW_SUB,**no captured values**3:validateStandard,dDocName=[content item]
  at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2312)
  at intradoc.server.Service.buildServiceException(Service.java:2444)
  at intradoc.server.Service.createServiceExceptionEx(Service.java:2438)
  at intradoc.server.Service.createServiceException(Service.java:2433)
  at intradoc.server.DocServiceHandler.validateStandard(DocServiceHandler.java:1485)
  at sun.reflect.GeneratedMethodAccessor714.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
  at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
  at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
  at intradoc.server.Service.doCodeEx(Service.java:636)
  at intradoc.server.Service.doCode(Service.java:608)
  at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1813)
  at intradoc.server.Service.doAction(Service.java:580)
  at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1587)
  at intradoc.server.Service.doActions(Service.java:575)
  at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1450)
  at intradoc.server.Service.executeSubServiceCode(Service.java:4238)
  at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1326)
  at intradoc.server.Service.executeServiceEx(Service.java:4233)
  at intradoc.server.Service.executeService(Service.java:4217)
  at intradoc.server.ArchiveCheckinHandler.determineCheckin(ArchiveCheckinHandler.java:168)
  at sun.reflect.GeneratedMethodAccessor711.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
  at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
  at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
  at intradoc.server.Service.doCodeEx(Service.java:636)
  at intradoc.server.Service.doCode(Service.java:608)
  at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1813)
  at intradoc.server.Service.doAction(Service.java:580)
  at intradoc.server.Service.doScriptableAction(Service.java:4179)
  at sun.reflect.GeneratedMethodAccessor710.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
  at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
  at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Checkin content item via RIDC
2. Observe error
NOTE: Browser checkins are working fine

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot checkin content via RIDC.

Cause

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