Does Capture Perform a "hard delete" on Emails When Selecting the "Delete Message" Option for Post Processing Action on Successfully Imported Exchange Email Messages? (Doc ID 2887427.1)

Last updated on AUGUST 08, 2022

Applies to:

Goal

Once Capture deletes the email after a successful import, it is expected that the same message be available under the Deleted--> Recoverable Items folder when the option of "Delete message" is set for the post-processing action. This is not the case, and the email is completely deleted.

Solution

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