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MFT Transfers are stuck in Active/Pending state and not gettinng completed. (Doc ID 2892303.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

Oracle Managed File Transfer - Version 12.2.1.2.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

MFT transfers are stuck in Active [In progress/Pending] state. The transfers are neither completing nor throwing any errors.

 ERROR
-----------------------
java.lang.RuntimeException: java.lang.ArrayIndexOutOfBoundsException
at oracle.tip.mft.engine.qmessage.listener.BaseQueueMessageListener.onMessage(BaseQueueMessageListener.java:155)
at oracle.tip.mft.jms.adapters.JCAJmsMessageProcessorService$1.onMessage(JCAJmsMessageProcessorService.java:71)
at oracle.tip.mft.transport.adapter.impl.jms.JMSBindingListenerImpl.post(JMSBindingListenerImpl.java:91)
at oracle.tip.adapter.sa.impl.inbound.JCAInboundListenerImpl.onMessage(JCAInboundListenerImpl.java:226)
at oracle.tip.adapter.fw.jca.messageinflow.MessageEndpointImpl.onMessage(MessageEndpointImpl.java:707)
at oracle.tip.adapter.jms.inbound.JmsConsumer.doSend(JmsConsumer.java:773)
at oracle.tip.adapter.jms.inbound.JmsNativeConsumer.sendInboundMessage(JmsNativeConsumer.java:104)
at oracle.tip.adapter.jms.inbound.JmsNativeConsumer.send(JmsNativeConsumer.java:66)
at oracle.tip.adapter.jms.inbound.JmsConsumer.runInbound(JmsConsumer.java:1013)
at oracle.tip.adapter.jms.inbound.JmsConsumer.run(JmsConsumer.java:930)
at oracle.tip.adapter.sa.impl.fw.jca.work.WorkerJob.go(WorkerJob.java:53)
at oracle.tip.adapter.sa.impl.fw.common.ThreadPool.run(ThreadPool.java:281)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.ArrayIndexOutOfBoundsException
...


Changes

 Customer has upgraded the MFT environment from 12.2.1.2.0 to 12.2.1.4.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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