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Task group rules are getting skipped (Doc ID 2898128.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms


After setting up a group rule to reassign tasks it doesn't actually reassign the tasks to the group members, but leaves it assigned to the group instead.


Steps to Reproduce:

  1. Login to BPM Worklist using web logic credentials.
  2. Click the Preferences link.
  3. In Preferences pane, click Other Rules.
  4. Select My Group in the list present in Rules panel.
  5. Enter group name and click on Show Rules button. In this case, group name is TESTGROUP.
  6. Select the group name under Group Rules and click Add New Rule.
  7. Provide a name for the rule & select the intended task in Task Type. In this case, intended task is http://process.workflow.test.oracle.com/CreateToDoTask/ToDoTaskHT
  8. In Action, select the radio button Assign to member via: and choose Round Robin from the dropdown.
  9. Click Save.
  10. Create three tasks for which the rules have been created and assign the tasks to the group.


Expected Result:

    Task should be assigned to users of the group TESTGROUP in a round robin fashion.

Actual Result:

    Task is just getting assigned to group TESTGROUP.



Cause

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In this Document
Symptoms
Cause
Solution
References


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