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The "Forgot Your Password" Link For ESSO-PR Fails To Connect To The Password Reset Web Server Error: HTTP Error 12057: Unable to validate the revocation of the SSL certificate because the revocation server is unavailable. (Doc ID 2898770.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.2 and later
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

The "Forgot your password" link for ESSO-PR fails to connect to the password reset web server

On testing the 'Forgot your password' link on the lock screen, the following error is displayed:

ERROR

Server is not available. Please contact your system administrator. It was not possible to connect to the revocation server or a definitive response could not be obtained. (12057)

STEPS TO REPRODUCE:

  1. Install/configure ESSO Password Reset server and client.
  2. From the client, click on the "Forgot you password" link on the Windows logon screen.


BUSINESS IMPACT
Due to this issue, users cannot reset the windows password from the locked desktop.

Cause

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In this Document
Symptoms
Cause
Solution


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