Users Cannot Share Synced Files In OneDrive or Sharepoint When ESSO Logon Manager Is Running
(Doc ID 2899015.1)
Last updated on SEPTEMBER 28, 2022
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 188.8.131.52.2 and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)
Users are unable to share synced files or folders from OneDrive or SharePoint in File Explorer (sharing from the web works fine). After investigating, it looks to be a result of some issue/bug/incompatibility with ESSO Logon Manager.
Issue: if you try to share a file using the OneDrive client from Window’s File Explorer (right-click on file/folder > click Share) you'll notice it doesn't work. No error or anything, just when you click the share options nothing happens.
Resolution: Uninstall ESSO.
The issue has the following business impact:
Due to this issue, users cannot share folders or files synced to OneDrive or Share Point.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document