Users Cannot Share Synced Files In OneDrive or Sharepoint When ESSO Logon Manager Is Running
(Doc ID 2899015.1)
Last updated on SEPTEMBER 28, 2022
Applies to:
Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.2 and laterMicrosoft Windows x64 (64-bit)
Microsoft Windows (32-bit)
Symptoms
Users are unable to share synced files or folders from OneDrive or SharePoint in File Explorer (sharing from the web works fine). After investigating, it looks to be a result of some issue/bug/incompatibility with ESSO Logon Manager.
Issue: if you try to share a file using the OneDrive client from Window’s File Explorer (right-click on file/folder > click Share) you'll notice it doesn't work. No error or anything, just when you click the share options nothing happens.
Resolution: Uninstall ESSO.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot share folders or files synced to OneDrive or Share Point.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |