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Getting Errors "Invalid credentials specified. Please try again" and "The User does not exist in the policy store" When Logging in to Imaging (Doc ID 2900480.1)

Last updated on OCTOBER 05, 2022

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


After upgrading from to, when attempting to login to Imaging with AD credentials, the following error was returned:

"Invalid credentials specified. Please try again".

The following error is observed in the log file:

[APP: imaging] [partition-name: DOMAIN] [tenant-name: GLOBAL] The User <USER> does not exist in the policy store





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