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Attempting to Access a Records Folder Containing Ampersand '&' Throws Error and Not Accessible (Doc ID 2902132.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle WebCenter Content: Records - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access a records folder that contains an ampersand (&), the following error message displays. Users are unable to access the folder contents or edit folder information.

Content Server Request Failed
The item "(Err)' does not exist in the system. Error retrieving information about folder '(Err)'

 

Error in Logs:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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