"Co-resident Satellite Server failed to capture ICS" error during login to WCS
(Doc ID 2909166.1)
Last updated on NOVEMBER 14, 2022
Applies to:
Oracle WebCenter Sites - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.4.0 version, WebCenter Sites
ACTUAL BEHAVIOR
---------------
Unable to login to WCS. Login page appears and after login , request is redirected to empty 'content server error' page . Found below error in sites.log file.
[2022-11-14T06:00:41.734+00:00] [WC_Sites1] [ERROR] [] [oracle.wcsites.request] [tid: 35] [userId: <anonymous>] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] COM.FutureTense.Common.ContentServerException: ContentServerException: (Unexpected runtime exception) Error code:GENERIC SERVER ERROR[[
COM.FutureTense.Common.ContentServerException: ContentServerException: (Unexpected runtime exception) Error code:GENERIC SERVER ERROR
at com.openmarket.Satellite.servlet.BaseServlet.doGet(BaseServlet.java:142)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353)
COM.FutureTense.Common.ContentServerException: ContentServerException: (Unexpected runtime exception) Error code:GENERIC SERVER ERROR
at com.openmarket.Satellite.servlet.BaseServlet.doGet(BaseServlet.java:142)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353)
Caused by: com.openmarket.Satellite.RequestContext$RequestContextInitializationException: Co-resident Satellite Server failed to capture ICS
at com.openmarket.Satellite.RequestContext.getICS(RequestContext.java:1072)
at com.openmarket.Satellite.RequestContext.captureInputCoResident(RequestContext.java:547)
at com.openmarket.Satellite.RequestContext.<init>(RequestContext.java:457)
at com.openmarket.Satellite.servlet.BaseServlet.doGet(BaseServlet.java:128)
... 53 more
Caused by: java.lang.NullPointerException
at java.lang.String.startsWith(String.java:1405)
at java.lang.String.startsWith(String.java:1434)
at com.fatwire.cs.core.uri.QueryAssembler.getAppType(QueryAssembler.java:358)
at com.fatwire.cs.core.uri.AbstractAssembler.disassemble(AbstractAssembler.java:449)
at com.fatwire.cs.core.uri.AssemblerEngine.disassemble(AssemblerEngine.java:245)
at COM.FutureTense.Servlet.ServletRequest.disassembleURI(ServletRequest.java:887)
at COM.FutureTense.Servlet.ServletRequest.initializeParameters(ServletRequest.java:1059)
at COM.FutureTense.Servlet.ServletRequest.getParameters(ServletRequest.java:810)
at com.openmarket.Satellite.RequestContext.getICS(RequestContext.java:1072)
at com.openmarket.Satellite.RequestContext.captureInputCoResident(RequestContext.java:547)
at com.openmarket.Satellite.RequestContext.<init>(RequestContext.java:457)
at com.openmarket.Satellite.servlet.BaseServlet.doGet(BaseServlet.java:128)
... 53 more
Caused by: java.lang.NullPointerException
at java.lang.String.startsWith(String.java:1405)
at java.lang.String.startsWith(String.java:1434)
at com.fatwire.cs.core.uri.QueryAssembler.getAppType(QueryAssembler.java:358)
at com.fatwire.cs.core.uri.AbstractAssembler.disassemble(AbstractAssembler.java:449)
at com.fatwire.cs.core.uri.AssemblerEngine.disassemble(AssemblerEngine.java:245)
at COM.FutureTense.Servlet.ServletRequest.disassembleURI(ServletRequest.java:887)
at COM.FutureTense.Servlet.ServletRequest.initializeParameters(ServletRequest.java:1059)
at COM.FutureTense.Servlet.ServletRequest.getParameters(ServletRequest.java:810)
Changes
Added custom properties in wcs_properties.json file.
Cause
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