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WFR Invoices Get Stuck in State 250 (Doc ID 2917208.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

WFR Invoices get stuck in State 250.

Classify RTS Instance logs have errors like this:

[Error] |20| Document d:\batches\00000000\<document name>.tif failed classification and extraction.

and

[Error] |20| Redirecting document d:\batches\<document name>.wdc to failed state, due to timeout or crash in last two processing attempts.

Changes

Unidentified changes to the domain-level service account used for the WFR RTS Windows Service.

Cause

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