PDF Conversion Thru IBR Breaks Document Formatting (Doc ID 2918867.1)

Last updated on APRIL 10, 2024

Applies to:

Symptoms

ISSUE
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PDF export converts documents but displays document bullets in a skewed format resulting in failure to text-wrapping and splits words in two (next line).

This also shifts the text out of the columns.


ERROR
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n/a


STEPS TO REPLICATE
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1. Submit a word document to IBR for conversion.
2. The documents get converted but output has skewed format resulting in failure to text-wrapping and splits words in two (next line).
This also shifts the text out of the columns.


BUSINESS IMPACT
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User(s) don't get the converted document same as the original due to loss of text alignment.

Changes

Cause

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