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After Applying the Microsoft Patch, The Error 'The user account is locked or disabled. Please contact the System Administrator' Shows Up With The Error Logs 'KrbException: AES256 CTS mode with HMAC SHA1-96 encryption type not in permitted_enctypes list' (Doc ID 2920101.1)

Last updated on JANUARY 10, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

The error 'The user account is locked or disabled. Please contact the System Administrator' comes up when user try to login.

 

Changes

Applied patch on the Active Directory (AD) side.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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