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Users Aren't Getting Roles and Accounts When the Domain is Configured to Use JDK 1.8.0_331 or higher (Doc ID 2922627.1)

Last updated on MARCH 24, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Content 12.2.1.3.0 or 12.2.1.4.0

The domain is configured JDK 1.8.0_331 or higher.

Users logging into the WCC aren't getting their expected roles and accounts.

The <UCM MS>-diagnostic.log shows no oracle.ods.virtualization errors or exceptions but the user's group membership query isn't called.

The log file does show:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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