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Closing SFTP Channel Takes 3 Minutes To Complete After Upgrade To 12.2.1.3 (Doc ID 2924033.1)

Last updated on JANUARY 23, 2024

Applies to:

Oracle SOA Suite - Version 12.2.1.3.0 and later
Oracle Managed File Transfer Cloud Service - Version 16.1.3 to 16.1.3
Information in this document applies to any platform.

Symptoms

Since upgrading to Oracle SOA Suite 12.2.1.3 from 12.1.3.0, ftp transaction take more than 6 minutes to complete, severely impacting production environment, since all dunning processes of the organization are blocked due to the issue.

Before the upgrade there was no issue with the ftp adapter.

Investigating the diagnostic logs we found out that the "Closing SFTP Channel" action which happens twice during each transaction, takes 3 minutes to complete as you can see in the attached log segment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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