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Unable to Access WebCenter Enterprise Capture Dc-console Using an SSL Port (Doc ID 2924220.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

SSL must be enabled for Capture server so that OAuth2.0 can be enabled to import documents through email using oultlook.office365.com.  The certificates have been imported into keystore and enabled SSL port 16401 for the Capture server, but cannot access it on https://server:16401/dc-console.

Port 16401 is active and listening on server.

When attempting to log into https://server:16401/dc-console, the connection just times out and never goes to the page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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