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BOX Connector 12.2.1.3 Not Updating Access Token (Doc ID 2925965.1)

Last updated on FEBRUARY 08, 2023

Applies to:

Identity Manager Connector - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Identity Governance (OIG) 12.2.1.4 using the Box Connector 12.2.1.3.

Updated customAuthHeaders with Refresh token and access token. 

The access token expires in 1hr.

The Box Update Access Token Job also runs every 50 mins.

The issue is, even if we refresh the access token, the token is not getting updated.

The recon will run successfully only when the access token does not expire .

Cause

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In this Document
Symptoms
Cause
Solution
References


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