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Oracle Identity Governance (OIG) 12c: Action Column Empty for Entilements on Manual Fulfillment Parent Request (Doc ID 2926764.1)

Last updated on FEBRUARY 10, 2023

Applies to:

Identity Manager - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When a Requester requests access for a disconnected application with entitlements, the first level approval display the Action column with data like "Add"/"Modify/Revoke" along with the entitlements list on the Parent request.
But while the Manual Fulfillment tasks is created for the application, it shows the entitlement as part of the task but the "Action" column content is empty.

The Action column for the Manual Fulfillment task is always empty impacting customer to refview and perform required action directly from the Parent request.

Cause

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In this Document
Symptoms
Cause
Solution
References


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