Taskviewer Page Redirects/Refreshes Back To The Tasklist When Using The Imaging Unified Viewer As The Default Viewer (Doc ID 2932152.1)

Last updated on MARCH 03, 2023

Applies to:

Symptoms

With the Unified Viewer set as the as the default viewer and opening a task from the tasklist page, the taskviewer page opens, and while in the process of opening the image, the page refreshed and is redirected to the tasklist.  

This only happens the first time a user opens a task or after clearing the the browser cache.  After this happens, if the user opens the same task or a different task from the tasklist, the taskviewer opens as normal showing the image. 

Also in the Imaging client, when clicking on the "Open" button from the search results page, the new viewer tab opens and displays the image, but will then reload the image after the initial loading of the image. 

These issue only happen with the Unified Viewer.  This does not occur using the Basic Viewer.

Cause

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