Portal:Portal Displaying Down in Enterprise Manager Website (Doc ID 293673.1)

Last updated on DECEMBER 08, 2015

Applies to:

Portal - Version 9.0.4 to 10.1.4.2 [Release 10g to 10gR2]
Information in this document applies to any platform.

Symptoms

The "Portal:portal" component shows as down in the Enterprise Manager Website (EM Website, Application Server Control) while Portal is fully accessible.

When you drill down by clicking on the "Portal:portal" link, you can see that all components are up, except for the Providers, which shows as Unknown.

Changes

The problem can occur after several types of configuration changes like:

Cause

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