ESSO Logon Manager:Users Are Prompted By The Action Chooser Dialog When Changing An Application Password
(Doc ID 2941626.1)
Last updated on APRIL 11, 2023
Applies to:
Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and laterMicrosoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
Symptoms
Users are getting prompted by the Action Chooser dialog when attempting to perform a password change in a SAP application.
An application template for SAP applications has been created and published to the Active Directory repository.
The applications have a logon form and a password change form.
When the user attempts to change the application password, both the logon window and the password change window are detected so the Logon Manager agent cannot distinguish which form is required.
The user is then prompted by the Action Chooser dialog to allow the choice to logon to the application or perform the password change.
The objective is to prevent the additional pop-up window which requires the user to select the application logon, and just execute the password change scenario directly.
The issue can be reproduced at will with the following steps:
- Open a SAP windows application.
- Click the option to change password.
- The user is presented with the Action Chooser dialog to select logon or change password
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users must acknowledge the action chooser dialog when opting to change the password for a SAP windows application.
Cause
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In this Document
Symptoms |
Cause |
Solution |