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503 Service Unavailable The Connection Pool Named: APEX is a Template Pool and Cannot Be Connected to Directly (Doc ID 2944522.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle REST Data Services - Version 21.2 and later
Information in this document applies to any platform.

Symptoms

APEX Database accounts pasword were expired. Updated passwords for below accounts and the same pasword updated in all the ORDS config pool xml files.

USERNAME                                           ACCOUNT_STATUS
-------------------------------------------------- --------------------------------
APEX_LISTENER                                      OPEN
APEX_PUBLIC_USER                                 OPEN
APEX_REST_PUBLIC_USER                         OPEN
APEX_210100                                         LOCKED

Changes

Below ORDS config pool xml files were updated with the new password.

apex.xml    - APEX_PUBLIC_USER
apex_al.xml - APEX_LISTENER
apex_rt.xml - APEX_REST_PUBLIC_USER
apex_pu.xml - ORDS_PUBLIC_USER

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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