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Oracle Identity Governance (OIG) 12c: Request Approval Details - User Xelsysadm Cannot Access The Task Information Error (Doc ID 2945200.1)

Last updated on MAY 01, 2023

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


In Oracle Identity Manger (OIM) Identity Self Service for Request Approval details, the User xelsysadm cannot access the task information error

When Users are trying to query a request (Track requests page) and view the approval details, the system is throwing an error message.

User xelsysadm cannot access the task information for task {task id}.

Ensure that the user has been granted appropriate privileges to access the task information for this task or check on expiration and escalation policies.


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