Oracle Identity Governance (OIG) 12c: Request Approval Details - User Xelsysadm Cannot Access The Task Information Error (Doc ID 2945200.1)

Last updated on MAY 01, 2023

Applies to:

Symptoms

In Oracle Identity Manger (OIM) 12.2.1.4 Identity Self Service for Request Approval details, the User xelsysadm cannot access the task information error

When Users are trying to query a request (Track requests page) and view the approval details, the system is throwing an error message.

User xelsysadm cannot access the task information for task {task id}.

Ensure that the user has been granted appropriate privileges to access the task information for this task or check on expiration and escalation policies.

Cause

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