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After an Upgrade or Install the IBR Isn't Accessible Due To !syNativeOsUtilsNotLoaded (Doc ID 2945880.1)

Last updated on MAY 01, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Content 12.2.1.4.0 configured with Inbound Refinery.

Either newly installed or migrated from a pervious WCC version.

The IBR Managed Server starts but is not accessible. Opening the IBR page returns a 404 error.

The <IBR Managed Server>.out log shows the following:

 

Cause

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In this Document
Symptoms
Cause
Solution

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