My Oracle Support Banner

After an Upgrade or Install the IBR Isn't Accessible Due To !syNativeOsUtilsNotLoaded (Doc ID 2945880.1)

Last updated on MAY 01, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


WebCenter Content configured with Inbound Refinery.

Either newly installed or migrated from a pervious WCC version.

The IBR Managed Server starts but is not accessible. Opening the IBR page returns a 404 error.

The <IBR Managed Server>.out log shows the following:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.