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ESSO: Application Credentials in Logon Manager Are Not Synchronized For Users With Multiple Desktop Computers. (Doc ID 2947244.1)

Last updated on MAY 09, 2023

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.2 and later
Information in this document applies to any platform.

Symptoms

Users are experiencing login and synchronization issues with ESSO Logon Manager when attempting to logon to applications from multiple computers.

During the initial logon to the computer, the users are prompted with a key synchronization error or they get an "invalid password" error when when attempting to access an application on the secondary computer. 

The Logon Manager client is running on the new computer but there are no credentials displayed in Logon Manager after the agent is started on the computer. 







Changes

 Users are logging into multiple computers with ESSO Logon Manager installed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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