My Oracle Support Banner

Oracle Access Manager (OAM) X509 Authentication Fails Error in Log File "Error while processing Master Controller in PBL ... java.lang.NullPointerException" (Doc ID 2947975.1)

Last updated on AUGUST 15, 2024

Applies to:

Oracle Access Manager - Version 12.2.1.4.221208 and later
Information in this document applies to any platform.

Symptoms

When Authentication uses the X509 Authentication Scheme it fails with "System error. Please re-try your action. If you continue to get this error, please contact the Administrator."


Steps To Reproduce
1. Change the LDAPScheme to X509
2. Call a resource which is protected by the X509 authentication scheme
3. On the browser the CAC and pin are presented to the end-user
4. Then the error "System error. Please re-try your action. If you continue to get this error, please contact the Administrator."

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.