My Oracle Support Banner

After Upgrading WebCenter Forms Recognition to 12.2.1.4.0 (build 5923) Users Receive the Error in Web Verifier "User name or password is invalid. Please try again" (Doc ID 2950057.1)

Last updated on MAY 22, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

After upgrade to WebCenter Forms Recognition 12.2.1.4.0 Build 5923 (from 12.2.1.3.0), Verifier and Web Verifier are not working.  Receiving the following error in Web Verifier:

User name or password is invalid. Please try again

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.